Refund Policy
Subscription Services
Rapid Trade Systems offers its software and dispatch services on a recurring subscription basis (monthly or annually).
No Refunds for Partial Periods
Cancellations
You may cancel your subscription at any time by contacting our support team or through your account dashboard. Your cancellation will take effect at the end of the current paid billing period. You will continue to have access to the service until the end of your billing cycle.
No Refunds for Partial Periods
We do not offer refunds or credits for partial months of service, partial years, or for months where the service was not used. This policy ensures we can maintain the high quality of our 24/7 monitoring and dispatch infrastructure for all active clients.
14-Day Satisfaction
Guarantee (New Accounts Only) For new customers, we offer a 14-day money-back guarantee. If you are not satisfied with our services within the first 14 days of your initial subscription, you may request a full refund by contacting support.